Contact Information
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A New Today Counseling Services, PLLC
3129 Lazy Palm Drive N., Harlingen, TX 78522
Records Requests
The instructions below explain how to request the healthcare records from this licensee.
Records Requests must be made in person or with a verification of Identification (Texas Photo ID required). Medical Records are only released through the Office Manager (Artemio Ortiz: 956-536-8363 or email aortiz@anewtodaycounseling.com).
Please note that, as per the Texas Administrative Code, Client Records are only kept by this Counseling Agency for seven (7) years from the date of last contact, or five (5) years beyond the age of eighteen (18) for minor clients, whichever is greater. Fees for Medical Records will apply.
Contacting the Texas Behavioral Health Executive Council
To contact the Texas Behavioral Health Executive Council: https://bhec.texas.gov/contact-us/
Contacting the Office of the Attorney General
To file a consumer complaint with the Office of the Attorney General: https://www.texasattorneygeneral.gov/consumer-protection
If You Are In Crisis,
Please Call: National Suicide
Prevention Lifeline™
1-800-273-TALK (8255)
En Español: 1-888-628-9454
TTY: 1-800-799-4889
www.suicidepreventionlifeline.org
For Crisis Services
In The Rio Grande Valley Area Call:
Tropical Texas Behavioral Health Hotline
1-877-289-7199
Partner of
Cameron County Mental Health Task Force